Your privacy is extremely important to us and our discreet packaging enables you to shop with Dark Desires in complete confidence.
All orders are packaged and wrapped so as to prevent anyone guessing what’s inside the parcel or who it’s from.
Your parcel/carton will be delivered by Australia Post E-Parcel, Fastways or Startrack within Australia during normal business hours. Australia Post and Fastways require a signature before the item can be left – if they have attempted delivery but failed the consignment will be held at a depot and a card left if a signature cannot be obtained. The card will contain information how to collect/claim your parcel generally during normal business hours.
Parcels will be held by each of the delivery services for their maximum hold time that is generally 3 weeks. However, should you not respond to their respective calling cards and the parcel is returned to us as unclaimed, further freight charges will be payable for re-dispatch. Freight charges paid for the original dispatch are not refundable.